A a) Abnormal sound from transmission bar (Clicking sound at a regular frequency)
A: Loosen the two screws in the two places on the main column , then tighten the screws until there is no abnormal sound during operation.

A 2.1Reset the desk when it is set up the first time and any time after that that the table is moved or if a malfunction occurs.
b) How to reset the height adjustable desk system?
① Press and hold the “up” and “down” buttons at the same time. The table frame will lower to its minimum height and will “bump” upward. The LED display will then show “000” and the table will emit a beep. Make sure you hold both buttons until the frame ‘bumps’ upward and the beep is heard.
② Press the “up” button and the table will rise to the desired height.

A Unplug and plug back in all wires and connectors. Assure all wires, cables and connectors are firmly attached at each connector.
Plug the power cord into a verified live power source.
Reset the desk as described above
Examine for damage to wires, connectors or the control box. If there is damage, please contact Customer Service.
If these steps do not work, please contact our company’s Customer Service Department for further assistance.
Occasionally, like most electronic products, the desk will need to be reset.  After being moved or sitting idle for an extended period, reset the desk following the instructions above.