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Q How to quickly help me solve product failure problems?
A Please take clear video and pictures to your sales manager. Our team will get feedback with the corresponding solution within 12 hours.
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Q How can I solve a problem with my product?
A We will send free replacement parts or replace the defective product for you. (Not Artificial Damage).
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Q Can maintenance service be provided if the product is artificially damaged?
A You will still have maintenance service if it is damaged by incorrect use. (but you might need to pay a little bit of cost and freight to your side).
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Q Is there any maintenance service when after the warranty expires?
A You will enjoy lifetime maintenance service. (you might need to pay a little bit of cost and freight to your side).
